Customer Portal, Subscriptions and Order Management

• How do I cancel an order that has already processed?

  If your order has already been processed, please reach out to orders@thefarmersjuice.com We will try our best to accommodate your request.

• How do I change my delivery schedule?

  You may change your delivery schedule at any time from your Customer Portal. After signing in, select 'Edit Membership', then select 'Delivery Schedule'. Select the number, day, week, or month you want to change it to, and hit "Update" to confirm the changes. In the images below, we'll guide y...

• How do I change the next charge date?

  You may change your next charge date at any time from your Customer Portal. After signing in, select "Edit membership", then click the next charge date. You will see the current charge date. Change it to the date you prefer and hit the "Update next Shipment date." In the images below, we'll gu...

• How do I customize my upcoming order?

  You may customize the content of your juice subscription at any time from your Customer Portal. After signing in, select 'Pick Your Juices and Shots' to choose your selection. Hit 'Save New Selection' to confirm the changes. In the images below, we'll guide you through the step-by-step process....

• How do I login in to my account?

  You may log into your customer portal and manage your subscription through this link - Customer Portal A login code would be sent via SMS or email. If you need further assistance please reach out to orders@thefarmersjuice.com

• How do I pause or cancel my subscription?

  You may pause or cancel your Farmers Juice subscription at any time from our Customer Portal. After signing in, select "Edit membership", and at the bottom of the page hit "Cancel subscription". In the images below, we'll guide you through the step-by-step process. If you need additional assis...

• How do I skip or delay my upcoming order?

  You may skip or delay your order at any time from our Customer Portal. Once you have logged in, select 'Upcoming Charges' and then, 'Skip Charge'. In the images below, we'll guide you through the step-by-step process If you need additional assistance, feel free to reach out to orders@thefarmer...

• How do I update my sms number?

  To update your phone number for SMS notifications, you can do this here. Enter the email linked to your account. Add your phone number. A code will be sent to your email. Input the code and you are all set :-)

• How to update billing information?

  You may update your billing information from your Customer Portal. After signing in, click 'billing information', then click 'edit' and then click 'send update email'. In the images below, we'll guide you through the step-by-step process If you need additional assistance, feel free to reach ou...

• Single Purchase

  We offer both Subscription and Single Purchase options for our juice boxes. For Single Purchase, click 'Delivery Every' and select "Single Purchase" In the images below, we'll guide you through the step-by-step process. If you need additional assistance, feel free to reach out to orders@thefar...